The Total Economic
Impact™ of Atlassian
Jira Service Management
Forrester calculates a 277% ROI of Atlassian for ITSM
To examine the potential return on investment enterprises can realize by deploying Jira Service Management, Atlassian commissioned Forrester Consulting to conduct a Total Economic Impact™ study.
Through customer interviews and data aggregation, Forrester concluded that Jira Service Management has the following impact:
277%
Return on investment (ROI) over three years.
277%
Return on investment (ROI) over three years.
$1.4 million
In improved service desk productivity over three years
$1.4 million
In improved service desk productivity over three years
115
Hours per month saved by IT operations teams
115
Hours per month saved by IT operations teams
$2.0 million
Cost savings from retiring previous solutions
$2.0 million
Cost savings from retiring previous solutions
Check the commissioned study conducted by Forrester Consulting on behalf of Atlassian.
Total Economic Impact is a methodology developed by Forrester Research that enhances a company’s technology decision-making processes and assists vendors in communicating the value proposition of their products and services to clients. The TEI methodology helps companies demonstrate, justify, and realize the tangible value of IT initiatives to both senior management and other key business stakeholders.
To learn how your organization can benefit from Atlassian’s Jira Service Management, get in touch with our team of experts!
