High-velocity IT Service Management
High-velocity IT Service Management Ever feel like ITOps and IT support are left behind in their waterfall ways while DevOps and Software Dev teams are ahead on the agile movement? Find out how IT teams can unlock performance at high velocity in this guide. Click “Download” to get the report Download
Why Customized Service Management is Important
Why Customized Service Management is Important When it comes to effectively running a business, the most common school of thought veers towards the use of traditional service management systems or portals. However, wouldn’t it be more efficient to use customized service management to personalize your processes according to individualized requirements and preferences? In fact, service […]
OTJ Jira for Outlook is Now Microsoft Outlook for Jira
OTJ Jira for Outlook is Now Microsoft Outlook for Jira We have made a drastic change to our app: its name! Both on the Atlassian Marketplace and on the Appsource. On the Atlassian Marketplace, OTJ Jira for Outlook is now Microsoft Outlook for Jira. On the Appsource, OTJ Jira for Outlook is now Jira Plugin for Outlook. […]
The Best Way to Share Your Data in 6 Simple Steps by Integrating ServiceNow with Jira
The Best Way to Share Your Data in 6 Simple Steps by Integrating Service Now with Jira This article was written by Exalate. Many teams store large volumes of data on SaaS platforms. Much of that information can be of use to teams in other departments or companies. Connecting their systems together using a B2B integration such as […]
The Importance of Mobile Security Between Miniorange SSO and 2FA
The Importance of Mobile Security Between Miniorange SSO and 2FA In this day and age, we’ve become dependent on sharing things on the internet through various devices, particularly our mobile phones. It can range from sharing photos on social media to documents for work. But what happens if either of those things are leaked where […]
Choose the Right Time Management Tools for Better Customer Support
Choose the Right Time Management Tools for Better Customer Support Every organization’s main aim is to increase efficiency and productivity in the workplace. For the company to function as a well-oiled machine, each department has a responsibility to get their work done in a timely and exemplary manner. That is where the use of time […]
How to Manage Customer Support Requests in the Government Sector
How to Manage Customer Support Requests in the Government Sector Online customer support requests have become relevant in every field under the sun. Naturally, it would reach the government sector as well. After all, now that the pandemic has made online interactions the new normal, the entire world has to adapt. That meant any company […]
How to Integrate teams working in Jira and Salesforce
How to Integrate teams working in Jira and Salesforce This article was written by Teja Bhutada from Exalate. Jira and Salesforce need no introduction. They both are popular tools teams use to manage business-critical information necessary for their day-to-day operations. So a flexible integration between these tools can further drive revenues by facilitating a consistent and […]
Our Latest Managed Service Offering.
Our latest Managed Service Offering! We are proud to share with you Our Latest Managed Service Offering, with our ever-growing client base the need for continuous support became more and more of a reality. “Early on this year we took the decision to reorganize the company to gear up for growth and support our ambitions, […]
Two-Factor Authentication (2FA) & Importance of Using a Secure Mobile Application
Two-Factor Authentication (2FA) & Importance of Using a Secure Mobile Application Mobile App Development is acquiring a lot of significance in recent years. To satisfy the customers’ requirements, various applications have been designed for mobile platforms. Organizations are feeling the need more than ever to develop both new applications and updates to existing applications. This […]
