Streamlined & Scalable ITSM Powered by Jira Service …
Streamlined & Scalable ITSM Powered by Jira Service Management Industry Pharmaceutical Retail Sector Healthcare Project Duration 6 months Location KSA Project Requirements The client ITSM project required a complete overhaul of their outdated “RightNow” system by implementing a scalable Jira Service Management (JSM)-based solution aligned with ITIL 4.0 standards. Key requirements included […]
Unified Agile PPM, SDLC, & ITSM with Jira & Ivanti …
Elevating Healthcare Delivery: Unified Agile PPM, SDLC, and ITSM with Jira & Ivanti About The Client A prominent healthcare organization focused on advancing healthcare excellence, innovation, and research, committed to delivering high-quality services through streamlined operations and collaborative workflows. Used Tools Industry Healthcare IT & Digital Transformation Sector Healthcare Project Duration 6 months […]
Enhancing Enterprise Agility & Service Management …
Enhancing Enterprise Agility and Service Management with Atlassian Solutions Industry Research & Development Sector Government / Advanced Technology Project Duration 6 months Location UAE Project Requirements The client engaged Infosysta to design and implement a customized Jira Service Management environment tailored to various departments such as HR, Legal, Finance, Marketing, and Recruitment. […]
Achieving Autonomy & Resilience Through …
Achieving Autonomy and Resilience Through Atlassian Migration About The Client A government organization focused on enhancing housing services and digital collaboration. To improve IT operations, The client initiated a strategic project to migrate and modernize their Atlassian ecosystem. Used Tools Industry Government /Housing Services Sector Public Services Location UAE Challenges Lack of administrative autonomy due […]
Secure & Proactive Atlassian Managed Services
Secure & Proactive Atlassian Managed Services About The Client A national research institute established in 2010, operating as a non-profit organization focused on advancing education, science, and innovation to support the transition from a resource-based economy to a knowledge-driven economy. MS Package Business Package Industry Educational Sector Private Contract Duration Yearly Location Qatar Project Requirements […]
Q2 Newsletter – 2023
Infosysta Newsletter Q2 – 2023 Welcome to Our Quarterly Newsletter Dear Partners & Clients, I hope this message finds you in good health and high spirits. As we enter the second half of the year, I wanted to reflect on our accomplishments thus far and share our vision for the future. First and foremost, I […]
Agile Project Management System Implementation
Agile Project Management system implementation About The Client The organization serves as a national monetary authority and manages significant sovereign financial assets. Established in the early 1950s, it plays a central role in overseeing monetary stability and managing surplus revenues generated from strategic natural resources. Used Tools Industry Banking Sector Government Location Saudi […]
Digital Transformation, Project & Task…
Digital Transformation, Project & Task Management & Agile Methodologies Implementation AboutThe Client A government-led technology organization tasked with supporting a city-wide initiative to position Dubai as a global leader in smart and innovative living. Working under the supervision of a central government authority, it directs and supervises the adoption of electronic and smart solutions across […]
Agile Project Management System Implementation
Agile Project Management System Implementation Industry Telecom Sector Private Project Duration 10 months Location KSA Project Requirements The requirement to incorporate best practices for project management and resource and capacity management developed as Jira was widely used to handle all projects as well as demand management. Here, it was decided to get in touch with […]
Q1 Newsletter – 2023
Newsletter Q1 – 2023 Welcome to Our Quarterly Newsletter Dear Clients, Partners & Colleagues, As we begin a new quarter and release our quarterly newsletter, I’d like to take this opportunity to thank our clients for their continued trust and our colleagues for their hard work and dedication. I am pleased to say that we […]