Streamline incoming requests and track progress with Mobile for Jira Service Desk Portal.
Complicated requests and issues usually require help from other teams. But how do you collaborate with them smoothly enough to deliver on time and exceed your client’s expectations?
Having your clients able to access your service desk portal on the go is a powerful way to starting to improve both your business and your service. Sure, they could always use a laptop on office, but having the system based on mobile devices makes access more instant plus it has some other powerful benefits alongside that for the back office.
Mobile for JSD Portal nails Service Level Agreements. Get the important things done first with prioritized queues.
Let’s see step by step:
Create and Track requests on the go
Requests and project ideas can come from all directions. Simply, users can stay connected through Mobile for Jira Service Desk Portal with all service desk requests. They can create new requests or check opened or closed requests.
Collaborate with agents anywhere anytime
We know that work doesn’t just happen from the office. Sometimes, customers need to be able to stay on top of the latest developments with your team, capture a great idea on the go, and move work forward – wherever they happen to be.
Mobile for Jira Service Desk Portal allows users to comment internally, add attachments or reply directly to their tickets anytime from anywhere.
Get a real-time push notification
Push notifications let your app extend beyond the browser, and are an incredibly powerful way to engage with users.
Stay on top of things, and won’t miss any new updates with Real-time push notifications on Android and iOS Mobile devices
Integrates with Mobile for Jira
Mobile for Jira makes it easy for agents to stay connected from mobile and access to all Jira issues. With Jira Service Desk Portal, customer can raise their requests using Mobile for Jira Service Desk Portal. More importantly, agents can work on these requests using Mobile for Jira.
Mobile for JSD Portal Branded
Your brand is what differentiates you from others. Branding is about building authority that gets people to pay attention to your business.
Therefore, the app will transform your JSD Portal into a mobile app, besides, it allows your customers to reach you through an app with your company logo, and name.
In a nutshell, Mobile for JSD Portal is your solution to simplify and automate tasks, enhance collaboration, and achieve faster ticket resolutions.
Try Mobile for Jira Service Desk Portal now and see all these features more in action