MANAGED SERVICES

Managed services are the processes in which we focus on supporting Enterprise systems, aligning applications, infrastructure, and their management based on customers business needs, So simplifying and consolidating operations are the Managed Services' mission.

HOW INFOSYSTA MAKES A DIFFERENCE?

At Infosysta, our experts deal with the disparate Enterprise systems to increase your Visibility, Availability, and Efficiency with the latest Agile Methodology.

The dedicated global team of Senior Support Engineers and Experts committed to delivering higher SLAs, faster triage and resolutions, as well
as engaging customers with new service touch points to improve customer experience, system availability, and system performance for our business-critical Enterprise customers.

Knowledge and Expertise

Our consultants have a wealth of deep functional expertise that can be put to work on high value-added consultancy projects. We can help you achieve and sustain the success in your business through a strategic and functional process that enables you to improve performance, increase effectiveness, reduce costs, and enhance resilience.

  • Agile Me Platinum Partner
  • Atlassian Solution Partner
  • Atlassian Top Vendor
  • Adhering to best in-class protocols for Atlassian products management and ITIL standards

Availability, Efficiency and Productivity

Infosysta Support communication channels are designed with a user-friendly interface, and available via the Support customer portal and application to increase the Collaborating and to get results faster than ever.

Monitor and Health Check

  • Regular Health Check with the collaboration of the IT team from Client side
  • Improve performance and up-time for your system.
  • Disaster Recovery (Backup/Restore)
  • Environment monitoring

Data migration and integration

We support our clients with integrations, application upgrades, enterprise consolidation, and migrations needed to keep their systems on the pulse of the market.

  • Application Licences Upgrades
  • Installation of software upgrades and Add-ons (Atlassian ecosystem)
  • Enterprise Migrations
  • Consolidation Services
  • Cloud/Server/Data center