MANAGED SERVICES

Delegate the administration process of your Atlassian products to our certified professionals and save your time to your core business. Our Managed Services include administration of enterprise systems, the installation of updates, protecting your data, and keeping performance at the highest level with affordable investment.

How Infosysta makes a difference?

We help clients with integrations, application upgrades, enterprise consolidation, and migrations needed to keep their systems and servers work flawlessly. The dedicated global team of Senior Support Engineers and Experts committed to delivering higher SLAs, faster triage and resolutions, as well as engaging customers with new service touchpoints to improve customer experience, system availability, and system performance for our business-critical Enterprise customers.

Have trusted Experts inside your team

Get the ultimate best practices from our certified experts inside your team. We provide our clients with an onsite or remote Senior Atlassian Experts through a retainer model of support to handle all matters related to administration and support of all Atlassian products allowing you to get the max out of your investment.

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Knowledge and Expertise

Our consultants have a wealth of deep functional expertise that can be put to work on high value-added consultancy projects. We can help you achieve and sustain the success in your business through a strategic and functional process that enables you to improve performance, increase effectiveness, reduce costs, and enhance resilience.

  • Agile Me Platinum Partner
  • Atlassian Platinum Solution Partner
  • Atlassian Top Vendor
  • Adhering to best in-class protocols for Atlassian products management and ITIL standards

Availability, Efficiency and Productivity

Infosysta Support communication channels are designed with a user-friendly interface, and available via the Support customer portal and application to increase the Collaborating and to get results faster than ever.

Monitor and Health Check

  • Regular Health Check with the collaboration of the IT team from Client side
  • Improve performance and up-time for your system.
  • Disaster Recovery (Backup/Restore)
  • Environment monitoring

Data migration and integration

We support our clients with integrations, application upgrades, enterprise consolidation, and migrations needed to keep their systems on the pulse of the market.

  • Application Licences Upgrades
  • Installation of software upgrades and Add-ons (Atlassian ecosystem)
  • Enterprise Migrations
  • Consolidation Services
  • Cloud/Server/Data center