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Opsgenie

Opsgenie

Platinum-Solution-Partner-1

Opsgenie is a modern incident management platform for operating always-on services, empowering Dev & Ops teams to plan for service disruptions, stay in control during incidents and ensure business continuity.

Optimize Incident Management with Opsgenie

Notify the right people, reduce response time, and avoid alert fatigue.

Opsgenie groups alerts, filters the noise, and notifies you using multiple notification channels.

Customize on-call schedules and routing rules to handle alerts differently based on their source and payload.

Gain insights into areas of success and opportunities for improvement in your on-call and alerting processes.

Correlate deployments and commits to incidents directly from Opsgenie.

Discover Opsgenie

Opsgenie empowers Dev & Ops teams to plan for service disruptions and stay in control during incidents.

Actionable & Reliable Alerting

Opsgenie ensures you will never miss a critical alert. With deep integrations into monitoring, ticketing, and chat tools, Opsgenie groups alerts, filters out the noise, and notifies you using multiple channels, providing the necessary information for your team to immediately begin resolution.

  • Multiple Alerting Channels
  • Alert Enrichment
  • Custom Alert Actions
  • Alert Customization and Classification
  • Alert Lifecycle Tracking
  • Alert & Notification Policies
  • Heartbeats
  • Solutions for On-Prem

On-Call Management & Escalations

Opsgenie makes on-call management easy. Build and modify schedules and define escalation rules within one interface. Your team will always know who is on-call and accountable during incidents and have the confidence that critical alerts will always be acknowledged.

  • On-Call Schedule Management
  • Routing Rules and Escalations
  • On-Call Overrides
  • On-Call Reminder Notifications

Analytics

Gain insight into areas of success and opportunities for improvement. Opsgenie tracks everything related to alerts and incidents. Use powerful reporting and analytics to reveal the source of most alerts, your team’s performance in acknowledging and resolving, and how on-call workloads are distributed.

  • Operational Efficiency Analytics
  • Monthly Overview Analytics
  • Downloadable & Schedulable Reports
  • User & Team Productivity Analytics
  • On-Call Analytics
  • Conference Attendance & Efficiency Analytics
  • Post-Incident Analysis Reporting
  • Service & Infrastructure Health Reporting

Ready to Conquer Disruptions with Confidence?

Opsgenie can transform the way your organization manages incidents. Contact us today to learn more about Opsgenie and unlock a future of seamless incident management.

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