Achieving Autonomy and Resilience Through Atlassian Migration
About The Client
A government organization focused on enhancing housing services and digital collaboration. To improve IT operations, The client initiated a strategic project to migrate and modernize their Atlassian ecosystem.
Used Tools
Industry
Government /Housing Services
Sector
Public Services
Location
UAE
Challenges
- Lack of administrative autonomy due to reliance on a third-party vendor for all system configurations and changes.
- Single point of failure caused by a single-node setup, increasing the risk of complete system downtime during outages.
- Outdated Jira and Confluence versions, missing critical security patches and performance improvements.
- Limited scalability, preventing the system from adapting to growing operational demands or future expansion.
- Delays in implementing changes, impacting agility and internal responsiveness.
- Increased risk of data loss and compliance issues due to lack of redundancy and modern infrastructure.
Solutions Provided
The implemented solution addressed these challenges through:
- Full migration of Jira and Confluence to The client’s private cloud infrastructure.
- Deployment of high availability cluster nodes for production environments.
- Deployment of a single-node UAT environment to support testing and rollout validation.
- Upgrading Jira and Confluence instances to the latest supported LTS releases.
- Validation of migrated data and system configurations to ensure operational continuity.
Results
The successful migration and upgrade of the client’s Jira and Confluence Data Center instances represent a significant step toward achieving IT operational maturity and autonomy. By moving away from a vendor-managed model and adopting a robust HA architecture within their private cloud, the client has ensured system availability, performance, and long-term scalability. This transformation empowers the client to respond more rapidly to organizational needs and lays the groundwork for ongoing optimization of their digital collaboration environment.
CASE STUDIES
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