How to Manage Customer Support Requests in the Government Sector

How to Manage Customer Support Requests in the Government Sector Online customer support requests have become relevant in every field under the sun. Naturally, it would reach the government sector as well. After all, now that the pandemic has made online interactions the new normal, the entire world has to adapt. That meant any company […]
How to Integrate teams working in Jira and Salesforce

How to Integrate teams working in Jira and Salesforce This article was written by Teja Bhutada from Exalate. Jira and Salesforce need no introduction. They both are popular tools teams use to manage business-critical information necessary for their day-to-day operations. So a flexible integration between these tools can further drive revenues by facilitating a consistent and […]
Our Latest Managed Service Offering.

Our latest Managed Service Offering! We are proud to share with you Our Latest Managed Service Offering, with our ever-growing client base the need for continuous support became more and more of a reality. “Early on this year we took the decision to reorganize the company to gear up for growth and support our ambitions, […]
Two-Factor Authentication (2FA) & Importance of Using a Secure Mobile Application

Two-Factor Authentication (2FA) & Importance of Using a Secure Mobile Application Mobile App Development is acquiring a lot of significance in recent years. To satisfy the customers’ requirements, various applications have been designed for mobile platforms. Organizations are feeling the need more than ever to develop both new applications and updates to existing applications. This […]
How to accelerate work productivity and management process using Mobile for Jira, ScriptRunner, and OTJ Jira for Outlook || STC Case Study

How to accelerate work productivity and management process using Mobile for Jira, ScriptRunner, and OTJ Jira for Outlook || STC Case Study Summary Saudi Telecom Company, STC uses Mobile for Jira, ScriptRunner, and OTJ Jira for Outlook to link all business units, accelerate the work process among Demand Management and Application teams, move Jira issues through email, and boost […]
Why Infosysta Managed Services? Do what you do best and let Infosysta take care of the rest

Why Infosysta Managed Services? Do what you do best and let Infosysta take care of the rest Businesses use technology as a way to complete their workflows and maximize their efficiency. They now are relying on digital systems and IT more than ever, and the funds needed to maintain an in-house team keep rising. For […]
Five features make AMJ – Attachments Manager for Jira the ultimate toolbox to manage Jira’s attachments

Five features make AMJ Attachments Manager for Jira the ultimate toolbox to manage Jira’s attachments Attachments were once an innovative feature and an advantageous trait that allowed for rapid sharing and exchange of knowledge. However, they also quickly became cumbersome. If your organization is managing work via attachments, for sure you understand the headaches. Long […]
Quickly Turn Twitter Queries into Tickets with Twitter Connector for Jira

Quickly Turn Twitter Queries into Tickets with Twitter Connector for Jira Customers are the core focus of any business. As a result, businesses double down on their customer support strategy to find the ultimate solution to deliver exceptional support. A solution such as Twitter Connector for Jira, with which they can boost customer loyalty and […]
Infosysta Apps that Enable a Remote Workforce

Infosysta Apps that Enable a Remote Workforce Working from home isn’t that easy, and the shift from the office to home isn’t wholly simple, but with enough awareness and the right tools, you can maintain the efficiency level of your team, boost collaboration and stay connected with your team. In a few words “Remote work […]
MODON functional teams are now working seamlessly throughout ALM processes

MODON functional teams are now working seamlessly throughout ALM processes Don’t let WFH let you feel disconnected at work. Companies transitioning to working remotely need to maintain team cohesion and fulfil social needs through virtual activities and communication. Discover how we have helped the IT team at Modon to stay connected and productive throughout the […]